Travel Agents

Royal on the Park values your business and we are dedicated to building partnerships with you. Our Sales and Marketing Team are keen to assist you to sell our product and should you require collateral, photographic images for brochure production, assistance with group bookings or rates, we are only too pleased to help. To contact our Sales and Marketing Team for more information, please click here.

FREQUENTLY ASKED QUESTIONS

1. Which Global Distribution System (GDS) does Royal on the Park use, and what are its codes?
2. What is Royal on the Park's chain code in the GDS?
3. How do I get my negotiated rates loaded?
4. My client stayed at Royal on the Park several months ago and I still haven't received my commission. What action do I take?
5. Travel Agent Rates

 1. Which Global Distribution System (GDS) does Royal on the Park use, and what are its codes?

• System One/Amadeus: BNEROY 
• Apollo/Galileo: 34180 
• Sabre: 52027 
• Worldspan: ROYP

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 2. What is Royal on the Park's chain code in the GDS?

• IQ

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 3. How do I get my negotiated rates loaded?

To load rates please fax or email the following information to the Royal on the Park Marketing Department:

• Rates 
• Effective dates 
• Requested GDS access code 
• Pseudo city code/IATA number which will control access 
• Rate code for company

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 4. My client stayed at Royal on the Park several months ago and I still haven't received my commission. What action do I take?

Contact Sales and Marketing by fax or email. To assist us, we will need the following information. Guest name, exact date of arrival, rate quoted and your IATA number and booking confirmation number. Commission requests must be 30 days old before we can take action.

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 5. Travel Agent Rates

We want to recognise bonafide travel agents and reward them for the business they direct to Royal on the Park. In return we provide an industry rate, subject to availability. From time to time, we will provide agents with a special familiarisation rate so that they become more knowledgeable about our hotel. Requests for agents rates should be made direct to the hotel via fax or email. Please click here to contact us.

Please note: At time of check-in, identification will be required.  

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