Hotel Policies

Accommodation - Terms and Conditions

Thank you for choosing to stay with us at the Royal on the Park Brisbane. Below is the hotels terms and conditions, please read them carefully and acknowledge your acceptance.

Bookings:

All bookings must be paid in full by a valid credit card at the time of booking. Upon Check In photo ID will be required to prevent credit card fraud.

Check In and Check Out Times

Check In from 1.00pm
Check Out prior to 11.00am

Early arrivals may be requested however are not guaranteed. The hotel has limited luggage storage facilities available. Should you require an early Check In please contact the hotel directly (a fee may apply). For a late Check Out, please contact reception on the day of departure (fees may apply)

Cancellations and/or Non Arrival

Cancellations and amendments can be made up to 24 hours prior to 1800 on the day of arrival and a refund will be organised. Any cancellation made after this time results in full prepayment being forfeited.

Children Policy

12 years and under - Children
12 and above - Adult

Baby Cots – free of charge
Additional bedding – from $25.00 per night (pp)

Non Smoking Hotel

Royal on the Park Brisbane is a Non Smoking Hotel, and we ask that you refrain from smoking in your room. Evidence of smoking in rooms will incur a $500.00 cleaning fee on your account. Please help us keep the hotel a smoke free environment.

Website - Terms and Conditions 

The information provided on this website is of a general nature and no representations are made as to its completeness and accuracy. The material contained on this web site is liable to change at any time without notice. The information does not constitute legal advice and as such no individual should rely or act solely on the basis of this information. The information presented is in no way a substitute for detailed legal advice. Access to information on this web site does not create either a relationship of solicitor/client or formulate a contract between the web site hosts and visitors.

This web site may contain links, frames and references designed to assist in accessing related material. Royal on the Park Hotel makes no warranty or representation as to the accuracy or applicability or the material contained in those sites. We can not control the content of other sites, as such references are not an endorsement of those parties or their products and services.

Copyright is retained in all works contained in this web site. Unless prior written consent is obtained no material may be reproduced, adapted, distributed, stored or transmitted unless; the reproduction is for private or non-commercial purposes and that such works are clearly attributed to Royal on the Park Hotel Lawyers with a copy of this disclaimer attached

Royal on the Park Hotel does not represent or warrant that the information on this web site is free from viruses or like defects and recommends that an appropriate virus check be utilised prior to downloading any file.

Royal on the Park Hotel excludes to the extent permitted by law all liability to third parties that access information contained on this web site either directly or indirectly and rely on or use such materials.

Traveller Accommodation Providers (Liability) Act 2001

The Traveller Accommodation Providers (Liability) Act 2001 changes the common law about innkeeper’s liability.

Under the Act, an accommodation provider may be liable to make good any loss of a guest’s property in certain circumstances even though the loss is not caused by the fault of the accommodation provider, or the provider’s agent.

The strict liability of the accommodation provider under the Act –

• Applies only to a guest of the accommodation provider on a day when an accommodation unit is provided for the use of the guest

• Is limited to $250 for each accommodation unit provided for the use of the guest on the day, unless the guest’s property was placed in safe custody facilities

• Does not cover motor vehicles and things owned by the guest left in or on motor vehicles

Royal on the Park's Green Policy

To download environmental policy information click here

Hotel House Policy & RSA

To download hotel house policy click here

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